Frequently Asked Questions
Who frames my portait?
Frames are custom cut and hand-made by Framebridge, who ships them to you ready to hang. Framebridge's mouldings are made of solid wood with premium finishes, including acid-free materials and acrylic with UV protection. Each frame is inspected by their experts to ensure perfection before it is shipped out to you from their studios here in the United States. International shipping is not available at this time.
Can I change the frame size after the purchase?
Almost all the artworks can be downsized. Only a few artist allow upsizing the artwork. Please contact firstname.lastname@example.org.
How long until I get my portrait?
The handmade process takes time. Art takes time. Different artists have different processing time. Our suggestion is to choose your customization to cart and fill out the shipping information. Our system will come up with an estimate date.
Is there a rush order option?
Yes for some artists.
What if I have more than 9 subjects?
If you have more than 9 subjects in a sinle artwork. You will need a special quote from the artist you selected. Simply email email@example.com for more details.
Is it okay if I have my subjects on different photos?
Sure. Upload multiple photos and make sure leave a note on who is going to be in the portrait.
FAQ doesn’t answer my questions?